FAQ - alfaembroidery
Embroidery, Screen Printing,
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FAQ

What file format do I need to supply for embroidery?

We require a good quality/ high resolution copy in either jpeg or png, or a PDF file.

How long does it take to complete an order?

It takes up to 5 – 7 business days for a medium sized order. Time frames for personalisation items may be shorter, depending on the requirement. Please call us to discuss this further.

Can I supply my own goods for embroidery or printing?

Yes, you are welcome to bring in your own goods. Also, feel free to browse through our supplier’s catalogue, for an extensive range of products to select from.

What if I need an order done urgently?

Yes, we do undertake urgent orders. Please call and speak to us about your specific requirement or circumstance.

What information do you need in order to send me a quotation?

It would help us to give you a more accurate quote if you could

  • Send us a digital copy of your logo
  • Mention how big and where you want it to be embroidered?
  • How many pieces you’d like embroidered?

The requirements for personalisation orders are also similar, in that, knowing how big you would like the embroidery to be for example on a bag, towel, sash, soft toy etc., and how many pieces you would like to get embroidered, would help us in giving you a more accurate quote.

HOW OR WHERE DO I START?

If you are looking to get a logo embroidered, have a digital copy of your logo ready, browse through the catalogues of suppliers listed on our website, or get your own goods, call and speak to us about your specific requirements, and we’ll take care of the rest.

ARE THERE MINIMUM QUANTITIES?

There are no minimum quantities for embroidery. However the minimum order requirement for screenprinting is 25 pieces.

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